Legal notice
Last Updated: June 2026
Overview
This website is operated by Valen Cove. Throughout the site, the terms "we", "us", and "our" refer to Valen Cove.
Valen Cove offers this website, including all information, content, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website, browsing our website, or purchasing from us, you agree to be bound by these Terms of Service.
If you do not agree to all of the terms and conditions contained herein, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.
Section 1 – Eligibility
By using this website, you represent and warrant that:
• You are at least the age of majority in your jurisdiction of residence.
• Any information you provide is accurate, complete, and current.
• You will use this website only for lawful purposes.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws, regulations, or third-party rights through your use of this website.
Section 2 – Products and Services
Certain products or services may be available exclusively online through our website.
We reserve the right, but are not obligated to:
• Limit the sales of our products or services to any person, geographic region, or jurisdiction.
• Limit quantities purchased.
• Refuse service.
• Cancel orders.
• Discontinue products.
• Modify product offerings at any time.
All product descriptions, specifications, images, and pricing are subject to change without notice.
We make reasonable efforts to display product information accurately; however, we do not guarantee that product descriptions, images, specifications, colors, dimensions, finishes, materials, brightness levels, or other content are error-free, complete, reliable, current, or accurate.
Product images are provided for illustrative purposes only. Actual colors, finishes, materials, dimensions, brightness, appearance, and proportions may vary due to manufacturing variations, photography, monitor settings, screen calibration, lighting conditions, and product updates.
Section 3 – Pricing and Orders
Prices are subject to change without notice.
We reserve the right to refuse, limit, or cancel any order placed through our website at our sole discretion.
If an order is cancelled after payment has been processed, any approved refund will be issued to the original payment method.
You agree to provide current, accurate, and complete billing, shipping, and account information for all purchases made through our store.
Section 4 – Lighting & Electrical Disclaimer
Certain products sold by Valen Cove may require assembly, mounting, installation, wiring, or connection to household electrical systems.
Customers are solely responsible for ensuring that products are installed, assembled, operated, and maintained in accordance with all provided instructions, applicable building codes, electrical codes, safety regulations, and local requirements.
Where professional installation is recommended or required, customers should consult a qualified electrician, contractor, or licensed professional.
Valen Cove does not provide electrical, engineering, construction, or safety advice. Any information provided on this website is for general informational purposes only.
Valen Cove shall not be liable for any injury, death, property damage, fire, electrical failure, loss, expense, or other damages arising from:
• Improper installation or assembly
• Incorrect wiring or electrical connections
• Failure to follow instructions, warnings, or safety guidelines
• Product modification, alteration, or misuse
• Improper maintenance, repair, or handling
• Use outside the intended purpose of the product
• Failure to comply with applicable electrical codes, regulations, or building requirements
Customers assume all risks associated with the installation, assembly, operation, and use of products purchased from Valen Cove.
Section 5 – Product Use and Safety
Customers are responsible for reading and following all instructions, warnings, and safety information provided with any product.
Products must only be used for their intended purpose.
Valen Cove shall not be liable for injuries, damages, losses, or claims arising from:
• Improper use
• Misuse
• Unauthorized modifications
• Failure to follow instructions
• Use contrary to intended purpose
• Failure to exercise reasonable care
If any product appears damaged, defective, unsafe, or unsuitable for use, discontinue use immediately and contact us before operating the product.
Section 6 – Shipping, Returns, and Refunds
All purchases made through this website are subject to our Shipping Policy, Refund Policy, and Privacy Policy.
These policies are incorporated into these Terms by reference and form part of this agreement.
By placing an order, you acknowledge that you have reviewed and accepted these policies.
Section 7 – Third-Party Services and Links
Our website may contain links to third-party websites, products, services, applications, or tools.
We do not control and are not responsible for the content, policies, practices, availability, or accuracy of any third-party websites or services.
Your use of any third-party website or service is entirely at your own risk.
Section 8 – Intellectual Property
All content available on this website, including but not limited to:
• Text
• Graphics
• Images
• Videos
• Logos
• Product descriptions
• Website design
• Branding
• Trademarks
is the property of Valen Cove or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, republished, or otherwise used without our prior written consent.
Section 9 – Prohibited Uses
You may not use this website:
• For any unlawful purpose
• To violate any laws or regulations
• To infringe intellectual property rights
• To distribute malware or malicious software
• To interfere with website security
• To collect information about other users without authorization
• To submit false, misleading, or fraudulent information
• To engage in abusive, threatening, defamatory, or harmful conduct
We reserve the right to terminate access to our website or services for violations of these Terms.
Section 10 – Disclaimer of Warranties
To the fullest extent permitted by applicable law, all products, services, content, and materials are provided on an "as is" and "as available" basis.
Valen Cove makes no warranties, express or implied, including but not limited to warranties of:
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Reliability
• Availability
We do not warrant that use of our website will be uninterrupted, secure, timely, or error-free.
Section 11 – Limitation of Liability
To the fullest extent permitted by law, Valen Cove shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or relating to:
• Use of this website
• Inability to use this website
• Product use
• Product misuse
• Product installation
• Reliance on website content
• Shipping delays
• Service interruptions
• Loss of data
• Loss of profits
In all circumstances, Valen Cove's maximum liability shall not exceed the amount paid by you for the specific product giving rise to the claim.
Section 12 – Indemnification
You agree to indemnify, defend, and hold harmless Valen Cove, its owners, affiliates, contractors, suppliers, service providers, employees, and representatives from any claims, damages, liabilities, costs, expenses, or demands, including reasonable legal fees, arising from:
• Your violation of these Terms
• Your misuse of products
• Your violation of any applicable law
• Your infringement of any third-party rights
Section 13 – Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms, and the remaining provisions shall remain in full force and effect.
Section 14 – Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada.
Section 15 – Changes to These Terms
We reserve the right to update, modify, or replace any portion of these Terms at any time.
Any changes will become effective immediately upon posting to this page.
Your continued use of the website following the posting of changes constitutes acceptance of those changes.
Section 16 – Contact Information
Questions regarding these Terms may be directed to:
Email: support@valencove.com